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Our 2017 Holiday Schedule

Hey everyone, as you may have noticed, Christmas/New Year holidays are just around the corner!

We’d like to inform you about the holidays and shipping schedule for the next 2 weeks or so!

 


 

Shipping Schedule

The shipping schedule (packing and shipping) at our warehouse will be available on week days as usual, but will be down from 29th of December to 3rd of January. There will be no parcel sent during those dates, everything will resume from 4th of January.

 

Production Schedule

The production schedule depends on every different shop. Some more mainstream products will be available throughout the holidays, but the smaller company will usually take vacations from 28th of December to 4th of January. There is a holiday on 8th of January, so it’s possible that some manufacturers will be unavailable until 9th of January.

 

Delays To Expect

We will try to inform every customer who place an order with an accurate estimate on when the product will ship. It is possible that this estimate is not ready until 4th or 5th of January due to holidays in Japan. Every order placed after 25th of December cannot be guaranteed our regular 5-10 business days timeframe (due to multiple holidays and the shipping schedule mentioned above). Expect 1 to 3 business days extra wait on regular items and for special order items, we will contact you with an estimate. Regular order timeframe resumes on 9th of January.

 

Support/Questions

For those with questions relating to products, we will continue working during holidays, but the answer may come later than usual due to the holidays.

 

In a hurry?

If you are in a hurry, it’s best to either contact us before placing the order or waiting after the holidays, as shops are taking time off and we mostly cannot provide shipping estimate or process the order quick.

 

Relax and enjoy time with friends & family, it just happen once a year~